Need Help

by **bigharold** » Tue Nov 20, 2007 7:47 am

I am a registered user of PSG. I purchased the upgrade to 2.6 that I liked and used. I was looking on the i-net and saw an upgrade and in the past they were free so I downloaded the upgrade and now I have a tag Proshow evaluation etc. on my shows. Do I have to delete PSG and reload or can I get rid of the eval. copy

by **gpsmikey** » Tue Nov 20, 2007 8:09 am

You should have 1 year of free upgrades from the time you purchased.
You need to make sure the version you have loaded is from within that
1 year period. They do have some previous versions on their site but
they have moved them so I don't know the path to them any more.

mikey

by **bigharold** » Tue Nov 20, 2007 12:08 pm

It would appear that I am outside of that time period. Should I just remove and reinstall the version that was working?

by **briancbb** » Tue Nov 20, 2007 12:37 pm

Here is a link to the page of archive downloads for PSG.

http://www.photodex.com/downloads/archive_proshow.html

I would go for the one that is nearest to within one year of your date of registration of PSG. That should work for you.
Take a look also at the notes at the top of the page. It may be worth contacting Photodex to obtain the latest build number that you are entitled to.

Brian

EDIT At one time all the build were available to download - this is probably what Mikey was referring to. They may still be, but appear to be well hidden.

by **DonM** » Tue Nov 20, 2007 7:19 pm

Look at this page and select the version 3 2 or 1 and pick one that is within your year for free upgrades.
http://www.photodex.com/support/revisions

by **DonM** » Tue Nov 20, 2007 7:26 pm

To download archived versions: http://www.photodex.com/downloads/archive_proshow.html

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