Image transparent visible on video background

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Image transparent visible on video background

Postby dancer » Thu Sep 07, 2017 4:52 am

Hello,

I have a 15 sec. intro... my logo image with video background.
The image's transparent still visible on the front of background, please help me fix this problem if possible.
I appreciate your help.

- Windows 10 x64
- Proshow Producer 9

Thank,

Thanh N.

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Posts: 1669
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: Image transparent visible on video background

Postby heckydog » Sun Sep 10, 2017 4:52 am

Need clarification.

Are you saying parts of your logo that should be transparent are not transparent?

Can you post a link to the intro that would illustrate the problem?

Joe

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Re: Image transparent visible on video background

Postby dancer » Mon Sep 11, 2017 11:05 am

Hi Joe,

Thank you for help me on this.
Yes sir, parts of my logo that should be transparent are not transparent.
This is my first time to post on this group. Please show me how to attach files to this mail.
Thanks again.

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Posts: 1669
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: Image transparent visible on video background

Postby heckydog » Mon Sep 11, 2017 5:36 pm

If you have online storage like dropbox, or Google drive, you can upload your file(s) there and copy and paste the link in your post.

like this:

https://www.dropbox.com/s/nobbtd40n071i ... t.wmv?dl=0 This wouls allow the file to be opened or downloaded.

What format is the image for your logo? Your best option would be to use a png file. A jpg does not have a transparency channel.

Joe

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Re: Image transparent visible on video background

Postby dancer » Tue Sep 12, 2017 3:53 am

Hi Joe,

Hera the files, hope you can open them.
https://www.dropbox.com/s/g556yxoqi2ccc ... o.rar?dl=0

Thank again.

Dancer

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Posts: 1669
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: Image transparent visible on video background

Postby heckydog » Tue Sep 12, 2017 5:02 am

Hi Dancer,

I was able to download the files. I opened Final.png in photoshop and saw the "shadow" background in your logo even though the RGB value showed (0,0,0)

I selected that background, deleted it and re-saved the file as Final-1.png

https://www.dropbox.com/s/v3xlht1tivdhe ... 1.png?dl=0

Replace your old logo file with this new one and it should fix your problem. This new file is larger than your original file but that should not matter in your show.

Joe

added: I'm going to guess that the logo was originally a CMYK image converted to RGB because the background did show a CMYK value of 75%, 68%, 67%, 90% in photoshop.

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Re: Image transparent visible on video background

Postby dancer » Wed Sep 13, 2017 2:33 am

Hi Joe,

I would like to say WOOOOWWWWWWWW.
Imaging. . . looks very good.
Thank you very much for your time to help me on this transparent.
I appreciate your worked.

Dancer.

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Posts: 1669
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: Image transparent visible on video background

Postby heckydog » Wed Sep 13, 2017 7:49 am

Glad I was able to help.

Joe

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