I can successfully open .PSH shows created in the previous version and I then re-save them with a new name. However, when I open them again the .PXC cache is never used and the show takes forever to load all the images, video and audio files.
I can see from the File Explorer that the PXC file is being re-created every time from scratch. I have tried deleting proshow.phd and proshow.cfg. I also notice that thumbnails are also being created every time a show loads.
Many thanks - Steve.
Likewise, ProShow looks for the proshow.phd and proshow.cfg files when it is initially opened. If ProShow is unable to find either of these files when it is executed, it recreates them immediately. If either of these files are deleted, ProShow may have to recreate the thumbnail files (because you may have reset the program to its default status ... some of the info in proshow.phd is duplicated in proshow.cfg and vice versa) upon opening. However, that should not be the norm if you have an existing proshow.phd and proshow.cfg in the installation folder.
So, let's get to what is going on. WHY do you think the PXC file for your PSH file is not being used? Are you saying that if you open [myOldShow].psh and save it as [myOldShow_renamed].psh that you do not have a pxc associated with [myOldShow_renamed].psh? That should not be happening. Not even if you open a file from a previous version and immediately save it to disk with a new name. The pxc file is automatically created too. When you initially open a PSH file, it has to be read. ProShow reads the PSH and the PXC files ... Normally you'll just see the green bar in the lower left as the show is being loaded. But, if the PXC file does NOT exist (and needs recreated), you'll then also see a little window appear ... it shows what slide of how many total is being loaded.
How do I know that the PXC cache is not being used?
Because a) after opening and saving a show it still takes the same long time to re-load (even though there is an existing PXC file) as it did when I had previously deleted the PXC file and b) every sound file and image and video file is shown opening one by one as though there was no PXC file and c) watching in File Explorer as a show loads, the PXC file is re-created each time and slowly builds from zero to full size.
Linking to my corrupt image problem in my other post, I can now see that the PXC is used normally (and the show loads quickly) if everything is NOT on the D drive ie on an external drive.
So - my current theory is that this is some sort of permissions problem with the D drive whereby it can write the file but not read it. I have tried Run as Administrator for PSP but no joy.
mikey (PSP6, Photoshop CS6, Vegas Pro 14, Acid 7, BluffTitler, Nikon D300s, D810)
Lots of PIC and Arduino microprocessor stuff too !!
I have now looked at the permissions and the AV folder has full read and write permission for my Admin account. So far I have not found any PXC file on the D: that works. Collecting show files onto the D: has the same effect.
It's clearly D: drive-related.....
Is the D: drive SSD vs spinning HDD?
Was it formatted as NTFS or FAT32 ?
Do you have a 3rd party application installed for burning DVD/CD media (some do strange things to windows I/O areas)?
Do you have any real-time backup software running that would be doing intermittent backups while you work?
I hope you find out what is causing the problem and perhaps these questions inadvertently make a difference as you continue on your quest to find out what the is happening.......
Since tackling these two issues I have been able to edit and re-save Producer shows with the PXC cache working normally. Thanks for everyone's suggestions.
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