Problem with Proshow Presenter - help ?? ....SOLVED !!!

Having problems? Have a solution? Let us know what your dilemma is with ProShow Producer. Please limit the topics to software problems, not "How To's"
.
Posts: 742
Joined: Fri Jul 10, 2009 10:25 am
Location: Illinois, USA

Problem with Proshow Presenter - help ?? ....SOLVED !!!

Postby Astra » Wed Jun 03, 2015 1:15 pm

I am recently having problem with Presenter - to view ANY Slideshows on Photodex place - even my own.
I am running latest Producer (Ver. 7.0.3519) - & Desktop with Windows 7.

Problem looks like this:
I want to look at a Slideshow (let say thru a posted link), and when I'll click on the show -
Large white rectangle will appear with text: " Photodex Presenter Required to view this show, Click here to install this plug-in."
I will click on second (blue text), then "pxsetup.exe" will load in left bottom corner and this message will come: "Attention - you must run the installer, that you just downloaded ...."

I did "Downloading & Running" - several times, and each time it will tell me, that Presenter is installed correctly....

I am totally buffled !!!

Did anybody has similar problem ?

Can somebody help, please?
Thanks, Alex
Last edited by Astra on Sat Jun 13, 2015 4:01 pm, edited 1 time in total.

Honorary ProShow PHD
Posts: 579
Joined: Wed Jan 16, 2008 10:18 am
Location: Nanaimo, B.c. Canada

Re: Problem with Proshow Presenter - can somebody help ??

Postby Rosemary » Wed Jun 03, 2015 1:29 pm

Hi Alex,
I had this problem when I switched IE to Google Chrome. I found that I could not play any ProShow shows at all. I have now switched to Firefox and I can play all my shows and other peoples'

Hope this helps,

Rosemary

.
User avatar
Posts: 446
Joined: Tue Aug 26, 2008 12:26 am
Location: South Australia

Re: Problem with Proshow Presenter - can somebody help ??

Postby Diane48 » Wed Jun 03, 2015 3:18 pm

Exactly the same thing happened to me when I switched to Chrome. After downloading and re installing Presenter a dozen times I realized that I still have IE on my computer. So if there is a show to watch I close Chrome. open IE and watch the show. Not an ideal situation but at least for me it is a work-around.
I hope someone can come up with a soluton for Chrome as Proshow Enthusiasts forum loads so much quicker on Google Chrome.

Cheers, Diane

Honorary ProShow PHD
Posts: 579
Joined: Wed Jan 16, 2008 10:18 am
Location: Nanaimo, B.c. Canada

Re: Problem with Proshow Presenter - can somebody help ??

Postby Rosemary » Wed Jun 03, 2015 3:32 pm

Diane, be as brave as I was and try Firefox. Works for me and the forum opens quickly - Bonus!


Rosemary

.
User avatar
Posts: 4553
Joined: Sat Jul 15, 2006 10:07 am
Location: Israel

Re: Problem with Proshow Presenter - can somebody help ??

Postby cherub » Thu Jun 04, 2015 12:56 am

For users of Chrome, there is a TEMPORARY solution:

Copy this text and paste it in the address bar of the browser.
chrome://flags/#enable-npapi

Click on "enable" and close the browser.

The first time that you wish to view a show on the Photodex site, you will get a notification that you must allow the plugin.
Notice the upper right corner of the browser. You will see an icon and the words "plugin blocked".
Click on that icon and choose "Always allow plugins on Photodex. com"

Image

But, as I said, this is a temporary solution because Google advises that because of security issues, it will stop supporting this plugin, after version 45 of Chrome, which will be released later this year.
So, I guess Photodex will need to come up with another solution, or you will have to get used to Firefox :D

.
Posts: 742
Joined: Fri Jul 10, 2009 10:25 am
Location: Illinois, USA

Re: Problem with Proshow Presenter - can somebody help ??

Postby Astra » Thu Jun 04, 2015 12:06 pm

Rosemary, Diane & Mona,
thank you very much for your replies, explanation & solutions.
Will look at it, use it & report....
Alex

.
User avatar
Posts: 446
Joined: Tue Aug 26, 2008 12:26 am
Location: South Australia

Re: Problem with Proshow Presenter - can somebody help ??

Postby Diane48 » Thu Jun 04, 2015 3:34 pm

Thank you Mona. I carried out your instructions and now I can view shows in Chrome.
Your help is always much appreciated.

Cheers, Diane

Honorary ProShow PHD
Posts: 579
Joined: Wed Jan 16, 2008 10:18 am
Location: Nanaimo, B.c. Canada

Re: Problem with Proshow Presenter - can somebody help ??

Postby Rosemary » Thu Jun 04, 2015 3:48 pm

Thanks everyone. Great info, Mona.

Rosemary

.
Posts: 742
Joined: Fri Jul 10, 2009 10:25 am
Location: Illinois, USA

Re: Problem with Proshow Presenter - problem solved !!!

Postby Astra » Fri Jun 05, 2015 2:51 pm

Mona, thanks.
Great info & instructions, followed it & works well.
Thanks again, Alex.

Return to PSP - Troubleshooting

Who is online

Users browsing this forum: No registered users and 10 guests