Unable to create file
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• Page 1 of 1
Unable to create file
I am getting an error message when I try to create a file for either Youtube or FB. Message says...."....Prowshow Producer device.dll is either not designed to run on windows or contains and error...." I am using Producer 5 and have never had this problem before and have a customer wanting these formats? Not sure what the problem is and how to fix it? Any help is greatly appreciated!
Thanks!
Thanks!
Re: Unable to create file
I don't know what may be causing this error.
Are you getting the error when you try to upload to YouTube and/or FB from Producer?
Or are you trying to save the video files on your computer in these formats, and that's when you get the error message?
Are you getting the error when you try to upload to YouTube and/or FB from Producer?
Or are you trying to save the video files on your computer in these formats, and that's when you get the error message?
Re: Unable to create file
I never got that far...when I hit the create button the error message pops up.
Re: Unable to create file
Have you tried the usual troubleshooting methods?
Reboot your computer
or
Close the program, and in Windows:
Delete the files proshow.phd and proshow.cfg from the program directory.
or
Reinstall the program with the security programs disabled
You may also want to call the service dept. at Photodex.
Reboot your computer
or
Close the program, and in Windows:
Delete the files proshow.phd and proshow.cfg from the program directory.
or
Reinstall the program with the security programs disabled
You may also want to call the service dept. at Photodex.
5 posts
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