Show won't open

by **anian25** » Tue Jul 10, 2012 5:11 am

Hi First Post here...

I have updated my Proshow Producer to the latest version, deleted .cfg and .phd files, deleted the .pxc file and even tried to open from the backups and I still can't get my show to open. It shows as opening and gets to 71% and then the show doesn't open. None of the backups open either.

Please help

by **cherub** » Tue Jul 10, 2012 5:21 am

Can you open any other show that you created with previous versions? Have you tried?

and... Welcome to the forum!

by **anian25** » Tue Jul 10, 2012 5:31 am

Yes I can open other ones. Just not my wedding slideshow thats is 11 minutes long.. Also I installed the 4gb patch and all themes, styles etc.

by **cherub** » Tue Jul 10, 2012 5:40 am

You mentioned installing styles...
Please try the following:
Open a new show and insert a blank slide.
Try to apply a style (any style) in that blank slide.
Is Producer going through the motion of catching styles, or does it act normally?

Do the same thing for transitions.
In that same blank show, try to change the default A/B transition to something else.
Do you see anything strange?

by **anian25** » Tue Jul 10, 2012 5:45 am

It did the caching for styles, then I tried reopening the old show still no luck

by **anian25** » Tue Jul 10, 2012 5:45 am

It always does reading show shows progress then stops at 71%

by **cherub** » Tue Jul 10, 2012 5:48 am

In a blank show?
A blank show means an empty show, without any pictures.

Have you tried to apply a style to an empty slide?

by **anian25** » Tue Jul 10, 2012 5:52 am

Yes it works fine

by **anian25** » Tue Jul 10, 2012 5:52 am

Sorry by works fine I mean the blank slide with style and transition is fine

by **cherub** » Tue Jul 10, 2012 5:53 am

Do you have some kind of video in that show?
Or, transitions that are based on video?

by **anian25** » Tue Jul 10, 2012 5:55 am

I think there may be one yes. But it opens in another old show fine

by **cherub** » Tue Jul 10, 2012 5:58 am

Do you still have your older version of Producer, or did you install this version on top of it?
If you still have your older version, it would be interesting to see if it can open this show.

by **anian25** » Tue Jul 10, 2012 6:01 am

Actually I don't think it is a video it is the love and hearts style. that being said I also reinstalled the old one yesterday and the file wouldn't open

by **cherub** » Tue Jul 10, 2012 6:05 am

The "Love and Hearts" style that comes with the program?
There is nothing in that style to cause Producer to stop functioning. It's a style that uses png files.
Why do you think that that's the problem?

by **anian25** » Tue Jul 10, 2012 6:12 am

It's not I am saying that I don't have any video transitions just that style for the beginning all the rest is regular slide styles and transitions. I tried removing the audio files from the folder where the show resides and that didn't do anything either.

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