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Having problems? Have a solution? Let us know what your dilemma is with ProShow Gold. Please limit the topics to software problems, not "How To's"
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PSG7 - publishing issues

Tue May 26, 2015 6:28 am

since upgrading to version 7 publishing has become a right nightmare, has anyone else experienced this?

Is it worth me uninstalling and then reinstalling?

Re: PSG7 - publishing issues

Tue May 26, 2015 6:39 am

Rick,
Publishing where? YouTube? or DVD or...?

Best thing is to send a problem report to Photodex' Service Dept, so that may know about this issue, and fix it.

Re: PSG7 - publishing issues

Tue May 26, 2015 6:56 am

Sorry, should have said, trying to publish video format .mpg

Re: PSG7 - publishing issues

Tue May 26, 2015 7:01 am

Creating an mpg file shouldn't be any different than in previous versions. All the more reason to write to Photodex.

Re: PSG7 - publishing issues

Tue May 26, 2015 7:10 am

Have taken your advise, thanks.

Will post back when I get a response and if it's not specific to me

Thanks again

Re: PSG7 - publishing issues

Tue May 26, 2015 11:34 am

When you talk to Photodex, be sure and give them as many details about the problem and how to create it as you can. The easier it is for them to re-create the issue on their test machines, the more likely they are to be able to solve it in a timely fashion (this goes for talking to other companies as well - "it doesn't work right" doesn't give them a lot to go on).

mikey
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