HELP!! Can't view some shows

Having problems? Have a solution? Let us know what your dilemma is with ProShow Gold. Please limit the topics to software problems, not "How To's"
Honorary ProShow PHD
Posts: 658
Joined: Mon Sep 03, 2007 1:55 pm
Location: Paraparaumu New Zealand

HELP!! Can't view some shows

Postby Penny47 » Sun Jan 12, 2014 9:30 pm

Well before I start a Happy New Year to you all. Now my problem seems to be that I can only view shows that are on YouTube when I try and access other shows nothing happens it just looks at me and I can get no further. Have downloaded the latest Installer so its not that. Any ideas please.

Many thanks in advance.

Penny

.
User avatar
Posts: 9321
Joined: Thu Sep 20, 2007 12:37 pm
Location: E. Greenbush, NY

Re: HELP!! Can't view some shows

Postby BarbaraC » Mon Jan 13, 2014 10:19 am

I'm assuming you're talking about the shows in the Photodex gallery. A lot of people are having problems with it, and the only encouragement I can offer is that they're working on it. :(

Barbara
The Frame Locker - styles, transitions, frames, backgrounds, & more.
Subscribe to Frame Locker News for alerts to new products.
How-to's: ProShowThink

.
User avatar
Posts: 2234
Joined: Fri May 12, 2006 8:19 am
Location: UK

Re: HELP!! Can't view some shows

Postby trulytango » Mon Jan 13, 2014 10:29 am

Tried to view some sample shows earlier that are hosted in the Photodex Galleries, but got nowhere using Chrome. Switched to Mozilla and they played fine.
Windows 7 HP 64-bit, Intel i5 2500K Quad Core, 8GB RAM, 1.0GB Ge-Force NVIDIA GTX 560i, Adobe Photoshop CS5, Producer 6 (GPU Benchmark was 336, now 324), a big old Canon 20D and a funky Canon Powershot G15

.
User avatar
Posts: 9321
Joined: Thu Sep 20, 2007 12:37 pm
Location: E. Greenbush, NY

Re: HELP!! Can't view some shows

Postby BarbaraC » Mon Jan 13, 2014 10:41 am

Firefox works well for me, too.

Barbara
The Frame Locker - styles, transitions, frames, backgrounds, & more.
Subscribe to Frame Locker News for alerts to new products.
How-to's: ProShowThink

.
User avatar
Posts: 7501
Joined: Wed Nov 29, 2006 6:35 pm
Location: Kirkland,Wash, USA, Earth

Re: HELP!! Can't view some shows

Postby gpsmikey » Mon Jan 13, 2014 3:05 pm

Yep - they're working on it. The trouble is figuring out just what the problem is since they have been unable to reproduce it there at Photodex - the good news is my machine is one of the ones that it breaks on and I have been letting them rummage around and try things on my machine remotely. It's fun to break things when you are not the one that has to fix them :twisted:

mikey
You can't have too many gadgets or too much disk space !!
mikey (PSP6, Photoshop CS6, Vegas Pro 14, Acid 7, BluffTitler, Nikon D300s, D810)
Lots of PIC and Arduino microprocessor stuff too !!

Honorary ProShow PHD
Posts: 658
Joined: Mon Sep 03, 2007 1:55 pm
Location: Paraparaumu New Zealand

Re: HELP!! Can't view some shows

Postby Penny47 » Mon Jan 13, 2014 4:47 pm

Thanks for letting me know I will try Firefox and see if I can get on that way or just wait it out.

Cheers Penny

Return to PSG - Troubleshooting

Who is online

Users browsing this forum: No registered users and 11 guests