Glad it worked out for you.
3 weeks later using similar steps to create a new family vacation DVD ProShow would stop working.
Maybe we are taking too many vacations...........
im42n8 wrote:Hmmm. When was the last time you deleted the proshow.phd file?
Rename it at the very least (and force Proshow to recreate it) and then try. If the program is failing in multiple various places (that is, not consistently in any location in particular), it "might" be something associated with the program.
You might want to reinstall the Program too ... you never know, especially when you're grasping for straws as the cause ... and there's no particular location in the program to point to as a potential cause of the crash. That may mean a corrupted database or other corruptions (unspecified). So, start with the simple stuff and then reinstall (first over the original installation and then, if you have to, in a clean install folder).
Well, good luck!
My ProShow Gold 8 stopped working - yesterday & today. Click on something? BAM! It closed. So, having found this troubleshooting thread this morning, I reinstalled into a differently named folder, and now it seems to be working again. MY QUESTION ... what do I do with the previous folder (which I also renamed)? Should I delete it? All the shortcuts seem linked to the reinstall. There is only ONE ProShow Gold showing in my Programs & Features (where I would otherwise uninstall). Next I will try to update the FXs I assume are not on the reinstall. Thanks, ~Helen~
In the future, you might just rename each one of the suspected offending files. The usual culprits: proshow.phd or proshow.cfg (tho the latter is usually NOT involved, it can, under certain circumstanced be compromised. The proshow.cfg file is by far the most likely suspect. Now and then, the culprit will be the cache file for the show. It has the same name as your show but will have extension: pxc. Delete that file and the program will regenerate it (it's sort of like a transcode file for programs like a non-linear editor (as in, video). It does a kind of "compile" of the media in the show and allows the slideshow to run faster... well, more or less that's the explanation). When ProShow is executed the next time, it will find the renamed file is "missing" and will regenerate it on the fly.
The short answer for your question, however, would be to simply delete it since it's no longer needed.
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