PS Freezing

Having problems? Have a solution? Let us know what your dilemma is with ProShow Gold. Please limit the topics to software problems, not "How To's"
Member
Posts: 6
Joined: Wed Jan 25, 2012 5:51 am

PS Freezing

Postby richphillips » Mon May 28, 2012 11:13 pm

Hi, I have replaced my old IDE dvd drive with a new SATA drive, connected to the motherboard and have watched a dvd on it so it works... When I come to create a dvd in ps gold it freezes. I have updated to the most recent driver update but it still freezes. Any help greatly appreciated.

Richard.

Valued Member
User avatar
Posts: 122
Joined: Thu May 12, 2011 3:07 am
Location: Near Coventry, UK

Re: PS Freezing

Postby Tonel » Mon May 28, 2012 11:52 pm

Richard

Have you tried outputting an ISO (instead of burning straight to DVD)? If you can create an ISO your show and its files should be OK. When you have an ISO, use IMGburn to burn your DVD (burn to an RW first in case there is a problem).

Tony
Self build Xeon W3690, 12GB RAM, C=250GB 850EVO SSD, Asus 2GB GTX960, Win10H 64bit, PSP9
iMac 27" Retina 5K i5, 24GB RAM, Radeon M295X 4GB, Bootcamp Win10H 64bit

Member
Posts: 6
Joined: Wed Jan 25, 2012 5:51 am

Re: PS Freezing

Postby richphillips » Tue May 29, 2012 1:25 am

Hi, I can't even create an ISO as when the new dvd drive is connected it freezes the program at the stage where you create. I can use an external dvd drive and burn shows no problem, something is not liking my new dvd writer!!!

Richard.

Valued Member
User avatar
Posts: 122
Joined: Thu May 12, 2011 3:07 am
Location: Near Coventry, UK

Re: PS Freezing

Postby Tonel » Tue May 29, 2012 3:00 am

Richard,

I can't think of a quick way of sorting this and it may be that you have a faulty or incompatible drive. It might save time if you contact Photodex Support describing the problem and giving them info about your PSG version, DVD drive & PC.

They might know of any issues with that drive or be able to suggest what to do.

Perhaps someone else here can suggest an answer.

Sorry.

Tony
Self build Xeon W3690, 12GB RAM, C=250GB 850EVO SSD, Asus 2GB GTX960, Win10H 64bit, PSP9
iMac 27" Retina 5K i5, 24GB RAM, Radeon M295X 4GB, Bootcamp Win10H 64bit

Member
Posts: 6
Joined: Wed Jan 25, 2012 5:51 am

Re: PS Freezing

Postby richphillips » Tue May 29, 2012 5:07 am

Hi Tony, No worries thanks for the advice anyway. I have sent a msg to support so will hopefully hear from them soon.

Thanks Richard.

.
Posts: 1727
Joined: Sat Apr 07, 2007 5:28 pm
Location: near Chicago - Illinois USA

Re: PS Freezing

Postby heckydog » Tue May 29, 2012 5:10 am

richphillips wrote:Hi, I can't even create an ISO as when the new dvd drive is connected it freezes the program at the stage where you create. I can use an external dvd drive and burn shows no problem, something is not liking my new dvd writer!!!

Richard.


The program doesn't use or need your dvd drive to make an ISO file. At least it shouldn't since the ISO is only being created as a file on your hard drive. I suspect something is going on unrelated to PSG.

Joe

Return to PSG - Troubleshooting

Who is online

Users browsing this forum: No registered users and 9 guests