Help system for PSG

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aplman

Help system for PSG

Postby aplman » Thu Jan 15, 2009 3:21 pm

It's not easy learning new aspects of PSG, when the Help Files refer to features that are found only in PSP ... for example gradient colors in backgrounds. I've wasted much time trying to work out how to do it, when the answer seems to be that I can't!

Could we PLEASE have a Help System for PSG that accurately reflects its capabilities?

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Re: Help system for PSG

Postby nannybear » Thu Jan 15, 2009 3:27 pm

What help files are you talking about? cheers Jan
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aplman

Re: Help system for PSG

Postby aplman » Thu Jan 15, 2009 3:33 pm

I mean the files that we access from PSG by hitting the F1 key or Help Topics from the Help menu.

aplman

Re: Help system for PSG

Postby aplman » Thu Jan 15, 2009 3:34 pm

By the way, that was a REMARKABLY FAST response! Thank you!!!

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Re: Help system for PSG

Postby nannybear » Thu Jan 15, 2009 5:49 pm

So you are getting PSP info from a PSG help file. That is truly weird. Have you checked out the Forum book? It's in the member files. It is a mixture of both. Cheers Jan
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Re: Help system for PSG

Postby Barbara_K » Thu Jan 15, 2009 10:59 pm

Unfortunately the PSG Help files seem to have been a somewhat modified but poorly edited version of the Producer Help files since version 3 of Gold introduced Layers.

I also noticed that the list of revisions for the current PSG version 4.0.2462 is apparently just a copy of the Producer revisions. It listed three new styles added which don't exist in Gold. I sent Photodex an email on this with a response that the info on the typo would be forwarded to the correct department. However it is still listed incorrectly on the Photodex site.

Barbara

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Re: Help system for PSG

Postby gpsmikey » Fri Jan 16, 2009 7:55 am

As Jan says, be sure and check out the forum book (free !! - put together by a couple of our regular members as a collection of information we had all come up with just because of this problem with poor documentation). Probably the best information you are going to find is either here or the yahoo groups. Back with version 2.x of the software, Photodex had pretty good documentation, unfortunately, from version 3 on, their priorities have been geared more in the direction of getting the software out the door fast (to collect the $$) and documentation and debugging has been somewhat lower on their list of priorities (welcome to the Beta test group !! :twisted: ). Don't hesitate to ask questions here - most of us are here because we got frustrated trying to find answers in the Photodex documentation and ended up finding each other here :lol:

mikey
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Re: Help system for PSG

Postby nannybear » Fri Jan 16, 2009 8:26 am

I check the forum book first, then search here and then ask question here. I never bother going to Photodex! LOL :lol: Cheers Jan
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aplman

Re: Help system for PSG

Postby aplman » Sat Mar 28, 2009 1:59 pm

Hi again, and grateful THANKS to all you very helpful folks. I've just come back to PSG after some months, and I see I have been very rude in not responding with thanks. Please forgive!
No doubt this particular problem would be solved for me if I bought Producer. From the other posts I've read in other forum areas, I just might be influenced to do that. Despite two or three things about PSG that irritate me hugely, the enthusiasm you all exude has helped me to realise there must be much pleasure in store for me, finding all the great features I haven't tried yet. Might as well get PSP and enjoy the lot!
Ken T.

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