CAN'T GET PSP SLIDESHOW TO PLAY ON SOME DVD PLAYERS & CO

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CAN'T GET PSP SLIDESHOW TO PLAY ON SOME DVD PLAYERS & CO

Postby barbie » Sun Aug 19, 2007 8:00 pm

Hi Everyone,
I have just completed a 20 min wedding slideshow for my niece. I made a DVD-R. I can play it on one of my DVD players and computer, but not on our other DVDplayer. I sent it to my niece hoping it would play on her equipment but not on her DVD player or her mom's. They did find someone who could play it for them. Also took it over to my son's and it won't play on his DVD player, laptop or computer. I suspect that the equipment is not recognizing one file format. The majority of the pictures are tifs. There are also a few jpgs and I used three .png. These were frames.The music is mp3 and WAV. Does anyone know what the problem might be and what I should try and change so the show will play?
Thanks for any help you can provide. I have learned so much from all the questions and answers going thru this forum.
Ann

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Postby briancbb » Mon Aug 20, 2007 1:11 am

Ann

Once you have converted the show to DVD and burnt the DVD the files used to create the show are not relevant. The relevance now is, 'Do the DVD players support non-commercial DVD's and what types?'. There are many, many arguements as to whether DVD-R, DVD+R is the best format to suit most players, and even the make of disk and the maker of the coating on the disk. It is a nightmare.

I believe Mikey has written, on the forum, quite a bit about DVD formats, but it can be a suck it and see. Not being much help am I :lol:

My daughters player struggles to read DVD-R, the best success I have with this is DVD+R discs, wriiten in RAM format. I produce an ISO file with PSP and then use Nero to burn it and my burner has an option to burn in DVD-RAM format which Nero recognises. (By the way only DVD+R can be written in this format, DVD-R can't).

Brian

EDIT: Just read Kelly's thread, for RAM read ROM :oops:
Last edited by briancbb on Mon Aug 20, 2007 8:48 am, edited 1 time in total.

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Postby DickK » Mon Aug 20, 2007 6:38 am

Unfortunately, Barbie, that's a pretty common situation and not just with ProShow stuff. That doesn't help much but at least you know it's probably not something you did. Based on lots of reports here, the only conclusion I can draw is that there's not one-size-fits-all answer. However, a couple things that you can try tho' that various folks have found to help:

* If +R didn't work, try a a DVD-R
* Try a different brand of DVD (search the forum and you'll see threads discussing)
* Try writing the DVD at a much lower speed than the writer and DVD are capable of

In my case, I've found that if I send a DVD to one of my brothers it will ONLY work if it's a +R but the other one can reliably read only -R's and I always write them at no higher than 4x.

Good luck,
Dick
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Postby KellyInAz » Mon Aug 20, 2007 6:46 am

I used to have this problem too! It is frustrating, but there is a solution. Someone more technical than me might have to explain, but I'll try.

If you are able to change the bit rate and burn your DVD as a DVD-ROM, you will get much better compatability. I had to buy an external DVD burner that supported this function. Then you have to use DVD +R media. I downloaded imgburn software (it's free), that allows you to do all of this as well.

I hope that answeres your question. It has helped me quit a bit. I used to get compatability issues with my customers on a regular basis. Now that I use this method, I've had only one in more than a year.

Kelly
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Postby gpsmikey » Mon Aug 20, 2007 6:59 am

The nice thing about standards is there are so many to chose from !! :D

There are a couple of "potholes" that can get you depending on where
you are -- if you are using NTSC (North America etc), then one of the
audio tracks is supposed to be either AC3 or LPCM -- that won't stop it
from playing if it isn't, but on some older players, it will play but with
no sound. For PAL, mpeg Layer 2 audio (which is what a lot of editors
default to is fine).

As far as not playing goes, I assume you mean it won't play at all.
Couple of things you can try here -- probably the easiest/cheapest
(I like to start there) is to "burn" to an ISO file instead (you just select
it instead of your DVD burner in the burn menu) then download/install
the FREE imgburn utility and use that to burn the iso file you created
to your media. You might also select a slower burn speed -- if you
have 8x media, try burning at 4x - that has been known to help.
One nice thing about imgburn -- once you install it, it adds itself to your
context menu ("right click"). You can simply use explorer or whatever
you normally use, navigate to where you saved the iso file, RIGHT click
it and select "burn with imgburn" from the menu. Very handy. I almost
always use imgburn -- there have been far too many reports of issues
with the Photodex version of the burning utility in Gold/Producer -all
sorts of strange things, things won't burn etc. (if a burned disk does
not get "closed" (finalized) properly, many players will also refuse to
play it).

Next thing to try is different media - try both a different brand and
different format -- if you are using "-R", try "+R". Get good media,
junk media really is JUNK !!! I have a player next to my computer
that usually plays most anything -- the swim team coach gave me
a copy of a dvd he made the other day that seems to play for others
and my player will not even load it and yet the computer can play
it fine and the DVD player in the living room plays it fine. Don't know
just what the issue is with that one.

As far as the type of files you used, Brian is right on that -- once it
gets "rendered" to the DVD format, there is the video portion that
is independant of what format files you used and the audio which is
independant of the files you used, but does need to have the correct
format selected for the audio (AC3 or LPCM for NTSC).

Just had a thought typing this -- you did make the DVD in the correct
format for where you are located right ? NTSC for North America (even
them dang Canadians use NTSC :D ) or PAL for the UK or Europe ?
I have seen that mistake before and SOME players can apparently
handle it and convert to the other format. Make sure you had that
set correctly.

Well, enough rambling for the morning !! :D

Hope that helps
mikey
You can't have too many gadgets or too much disk space !!
mikey (PSP6, Photoshop CS6, Vegas Pro 14, Acid 7, BluffTitler, Nikon D300s, D810)
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Postby Scotty » Mon Aug 20, 2007 9:36 am

Hi All,

In my opinion, the only way to ensure compatibility with the vast majority of DVD players (old and new) is to use DVD+R disks
and a DVD burner that has the abilty to change the disk "Booktype" to "DVD ROM" as all DVD players should read a DVD ROM.
This is called changing the "Bitsetting".

This cannot be done on DVD-R disks - only on DVD+R. DVD+R came to market later than DVD-R and I presume this ability was
included to make DVD+R usable on all DVD players. Early name brand DVD players would only play either DVD-R or DVD+R
according to their manufacturer's allegiance. When cheaper no-name DVD players came to market they didn't stick to the strict
specifications for DVD-R or DVD+R and were able to play both types of disks. However, most new players should play all formats,
check the specs and if they don't - don't buy them!

It is beyond me to explain all the details of how to do this but just Google "DVD+R Bitsetting", "DVD Booktype", "DVD+R" etc.
There is plenty of information out there. It is the definitely the best way to ensure the disks you create are compatible with
the majority of DVD players.

Scotty

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Postby KellyInAz » Mon Aug 20, 2007 11:25 am

Scotty wrote:Hi All,

In my opinion, the only way to ensure compatibility with the vast majority of DVD players (old and new) is to use DVD+R disks
and a DVD burner that has the abilty to change the disk "Booktype" to "DVD ROM" as all DVD players should read a DVD ROM.
This is called changing the "Bitsetting".

This cannot be done on DVD-R disks - only on DVD+R. DVD+R came to market later than DVD-R and I presume this ability was
included to make DVD+R usable on all DVD players. Early name brand DVD players would only play either DVD-R or DVD+R
according to their manufacturer's allegiance. When cheaper no-name DVD players came to market they didn't stick to the strict
specifications for DVD-R or DVD+R and were able to play both types of disks. However, most new players should play all formats,
check the specs and if they don't - don't buy them!

It is beyond me to explain all the details of how to do this but just Google "DVD+R Bitsetting", "DVD Booktype", "DVD+R" etc.
There is plenty of information out there. It is the definitely the best way to ensure the disks you create are compatible with
the majority of DVD players.

Scotty


Same thing I was trying to explain. This is the way to go! I've reduced my problems by 99.9%!

Kelly
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Postby barbie » Mon Aug 20, 2007 12:10 pm

Hi Brian
Thanks so much for your input to my DVD burning dilemma, I had tried ISO with Nero, but used a DVD-R, so will try using a +. That will be great if that solves the problem. Thanks for explaining that files used in shows are not relevant. I had visions of having to redo some of show which took me two months to complete already!
I was just about to search for Mikey's threads( as you suggested)--when behold!--this morning there is a very detailed explanation from him that may overcome this annoying situation.
Thanks for helping me out, Brian.
Ann

Hi Dick
Thanks for your input too. I see there are so many LITTLE things to take into consideration that can create one BIG problem if not done right. Thanks for making the suggestion about changing the speed. Will try some +DVDs, different brands and change speed.
In appreciation
Ann

Hello Kelly
Thanks for your response. It sounds like you are in the slideshow making business. I was wondering how you made sure your clients could view them on their hardware. Seems you have worked out a solution. I will try the bit rate change(if I can figure it out) I do have Nero and imgburn already. Hope this will make a difference.Thanks for taking the time to give me suggestions. I feel like I have been rescued.
Ann

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Postby Barbara_K » Mon Aug 20, 2007 12:28 pm

Ann,

I agree with Kelly and Scotty that bitsetting is the way to go if your burner supports it. I haven't had a single incompatible disk since doing this. Here's a site with some good info on bitsetting:

http://www.k-probe.com/bitsetting-booktype-faq.php

Barbara

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Postby barbie » Mon Aug 20, 2007 12:44 pm

Wow Mikey,
Thanks so much for the detailed explanation. I was going to start searching thru your previous threads when your post appeared. You are obviously repeating what you have posted for others previously. Appreciate that and saved me a search.
I am going to piece everyones advise together and see if a solution appears.
Won't play= means I get an "error" message or it tells me -no disc in drive.
Yes I am using correct format of NTSC for my area.( I'm a dang Canadian!!!)
Not sure about audio format--will check out if I am using LPCM ( not sure where to look at this point)
So my first plan of attack is to go shopping! For good quality DVD+ discs.
Going to be away for a few days, but when I get back will get down to business and try and work this all out. Will definitely get back to you all and let you know if I was successful.
Thank you Mikey
Ann

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Postby barbie » Mon Aug 20, 2007 1:12 pm

Dear Scotty & Barbara
You both seem to be of" like minds" and I appreciate you both getting back to me with your advise. Barbara--your lack of incompatibility when making your shows,makes me think I should check out my DVD drive's bitsetting.( Have viewed many of your shows & demos-wonderful) It sounds like it would be worthwhile to upgrade to one with this capabiltiy. I will check out the website you kindly recommended also.
Scotty--interesting history on DVDs and players. My sister-in-law had a friend who just bought a new $40 DVD player at Walmart and it played my wedding slideshow just fine!! Thanks for giving me tips on how to research "bitsetting" etc. Sounds like that is the route I should take.
Very grateful.
Ann

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Postby gpsmikey » Mon Aug 20, 2007 1:19 pm

You're welcome. The important thing to understand here is
that while things are much better than they were a couple
of years ago, there is still a "fuzzy" area where not all media
works for all people with all players and all burners. If you
do some research for any given good quality media, you will
find at least a couple of people who will say "doesn't work for
me". Same with the +R vs -R issue -- you can find a large
number of people to take either side of that argument :?
It also depends on your burner (brand/model), firmware
version in the burner, phase of the moon and perhaps if the
dog was awake at the time. Use a decent burner, find the
good quality media that works for you and then stick with
it and you will have the fewest problems usually.

mikey
You can't have too many gadgets or too much disk space !!
mikey (PSP6, Photoshop CS6, Vegas Pro 14, Acid 7, BluffTitler, Nikon D300s, D810)
Lots of PIC and Arduino microprocessor stuff too !!

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Postby twodoor55 » Sat Aug 25, 2007 5:37 am

I have been doing DVD's for about 5 years now and I have never really encountered problems until recently. I don't know if the software changed or what? Can't explain this strange phenomenom? I have thrown out many a good DVD because of this compatibility issue. What plays on my DVD may not work on my friends or familes?
Opportunity is missed by most people because it is dressed in overalls and looks like work.
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Postby gpsmikey » Sat Aug 25, 2007 7:44 am

There can be a number of reasons you are seeing it more now.
You may be distributing them to a wider audience (hence a wider
variety of players). You may have changed media (unknowingly :x )
There was an issue a year or so ago where people who were
standing behind Ritek (Ridata) (a particular media code) had to change
their loyalty when all of a sudden MANY people started reporting
issues with the same media (new batch though) on the same burners
and players. If you look at the media code (embedded on the disk),
you can find out the actual manufacturer and other stuff. I used to
use TDK CD-R disks all the time. The good ones were great and
I can still read them 7 years later. Several years ago, I bought
a "cakebox" of 50 TDK "DATA" disks. Better than 90% of those
disks that I tried to write AND verify failed at about 75% full (less than
that they were fine). Different media gives different results in different
burners as well (and make sure your burner has the latest firmware
on it). For myself, with my Pioneer A07 burner, I have found that
the Taiyo Yuden Premium TY-02 media works best - only coasters I
have made were a screw up on my part. Others have reported
different results. Take a look at the site http://www.videohelp.com
they have all sorts of good info there and comments from lots of
people on which media seems to work the best, which burners
like which media etc. There is NOT a simple answer YET !!!!

IMPORTANT: I forgot to mention -- DO NOT use the stick on
labels on DVD's There have been lots of reports of DVD's that
burned and verified then coming back bad in 6 months (or could
not be read properly) after putting on the labels. There was a great
debate a while back and quite a few people had to come back and
admit they did have problems. One of the most common "gotchyas"
was they would burn/verify a disk for someone, after it verified without
any problems, then they would put on the labels. The disk would come
back as either "blocky" or unreadable (blocky is usually a sign that
the reader can not get the data off the disk fast enough to keep up
with what is needed for the TV).

mikey
You can't have too many gadgets or too much disk space !!
mikey (PSP6, Photoshop CS6, Vegas Pro 14, Acid 7, BluffTitler, Nikon D300s, D810)
Lots of PIC and Arduino microprocessor stuff too !!

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Postby barbie » Sat Aug 25, 2007 1:09 pm

YES !!! I have reburned my wedding slideshow. It now works on everyone's DVD players that I have given it to which couldn't play it before. I am not sure whether it was one thing I altered or a combination of all changes. Again I thank you all very much for your advise. I have learned all about bitsetting--didn't have a clue about that before!
So--what I did (just in case this will help someone just starting out too) Bought DVD+R disks.Used imgburn and ISO file. Changed write speed to x4. Changed book type to my DVD burner--Lite-On. Then chose--Drive(For DVD+R media). Under new settings I chose DVD-ROM. It worked!!!
I'm sooooo happy.

Mikey, Just read your last post. Thanks for that additional info.

Ann

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