I've seen this "Not Responding" message from time to time, in all the versions of Producer that I've used. Can't say that ver. 9 behaves any different.
So, I'm not sure what exactly is happening on your computer. You may wish to give Photodex support a call. They are pretty good at troubleshooting this sort of thing.
But, here are some thoughts:
(a) Are you sure that the transitions have "cached" ? When a new version is installed, the styles are "opened" during the install, but the transitions are not. Open a new show and insert a blank slide.Click on the A/B transition as if you want to change it, and then wait a bit. Is Producer going through the process of "caching transitions" ? Then wait until it is done.
(b) Running the program as administrator always solves problems. RIGHT click on the icon of the program on the desktop, and choose "Run as administrator".
(c) The basic troubleshooting method also solves problems: While the program is closed, delete the files: proshow.cfg and proshow.phd from the directory of the program.
These files will be recreated when you next open the program. The program will be restored to its defaults.
To your second question:
You may reinstall version 8 again if you wish, and open the project created in ver. 9.
However, you will get a message that the show was created in a newer version, and some features may not show up correctly.
If you used any of the new functions of ver. 9, like layer filters, or motion filters, they will not show up in ver. 8.
Otherwise you'll be fine.
But, do try to give Photodex a call....
1- antivirus deactivated during install
2- Execute as administrator checked in the compatibility tab of the install icon properties
After that, you must run ProShow as administrator too.
Processor: Intel Quad core 2.33 Ghz - RAM: 4 Gb - Windows 8.1 64 bits - Video: Nvidia 720GT 2 Gb- Camera : Canon 5D Mark II + 24-105 + 100-400 - Sharing : jean_pierre
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