Create Custom Video File

[oliveoil]

Good Morning to you all.

I have just installed proshow 7 on my new pc windows 10.
Made a 15 slide show with music, created the custom vid, everything
fine. Except when I go to play it the music is there but no show.
I make these vids on my old pc windows 7 and they were brilliant.

Can anyone help.

Thanks

Chris

[gpsmikey]

What format did you use for the video? I normally create mp4 720p and have had no issues (my TV plays it right off a thumb drive with no issues at all). What are you trying to play your show with? One handy utility (FREE) out there is called mediainfo - it will look at a file and tell you what codec etc. were used for the audio and video portions of the file. That can help troubleshoot just what is going on.

mikey

[oliveoil]

Hi Mickey

I now have a different problem, the photos will play on the video but the sound
just makes a large click.

I looked at the encoding for the sound and it is set at MPEG2 in the format
settings it will not let me change anything in the format settings.
I also also tried using the video setting for the WEB but still not music. !!

[gpsmikey]

What is mediainfo reporting for the file? You didn't answer my other questions either.

[oliveoil]

Hi

Sorry I use PAL as I am in England I downloaded mediainfo but
I am not really sure what I am looking at. Mine is MPEG2 720
I have used these setting since I have had proshow, mainly because
that is how proshow came to me. I am not confident enough to mess
around. I have sent a message to Photodex but not heard back yet
Do you think it could be something to do with windows 10.
My old machine, which I still have is windows 7. !! Also prior to the new pc I could play files on my smart
tv and a thumb drive as you said.

Thank You

[oliveoil]

Hi Mickey,

Spent all day trying to work this out. MICROSOFT problem I had to download
some codec to make sure the programme run properly.

Long time since I have had to do that, but hey it worked.

Thank you for your assistance in this matter.

PROBLEM SOLVED

[gpsmikey]

I had asked about what you were trying to play it with because of issues I have heard of playing video files. I was going to suggest (still do actually) downloading the free VLC media player. It seems to handle most things you throw at it. I have it set as the default mp4 player on my win7/64 machine.

ps - it is mikey, not Mickey - Mickey is the big mouse